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Shipping Scope:

We proudly offer shipping within India. Unfortunately, we are unable to process or deliver orders to addresses beyond our coverage area.

Order Processing:

Processing Time: 1 to 2 business days (Monday through Friday), excluding weekends and public holidays observed at our dispatch location.

Order Cut-Off Time: 2 PM (GMT+05:30) India Standard Time (Kolkata)
Note: Orders placed after this time will be processed on the following business day.

All products go through a preparation or made-to-order process prior to shipping to ensure quality and accuracy.

Shipping Methods & Charges:

We currently offer the following shipping option for customers in India:

Shipping MethodTransit TimeShipping FeeStandard Shipping (Tracking Included)2 to 3 business daysFree

Tracking Information:

All orders include tracking. Once shipped, you’ll receive an email with your tracking number and a link to follow your delivery.

Delivery Issues:

Ensure your shipping address is accurate at checkout. If your order is delayed or marked as delivered but not received, check your tracking link or contact the courier. Still need help? Feel free to reach out to us - we’re here to assist.

Thank you for choosing UniqueBud. We take great pride in delivering high-quality products and excellent service. If you are not satisfied with your purchase, our return and refund policy ensures a smooth and hassle-free experience.

7-Day Return Policy

        We accept returns within 7 days of the purchase date. To be eligible:

1. Item must be unused, in original condition, and in original packaging
2. Include the original order confirmation or packing slip
3. Customers are responsible for return shipping unless the return is due to a defective or incorrect item.

How to Initiate a Return

1. Contact Us
   Email our support team at support@uniquebud.com to request a return.
2. Return Authorization
   Once approved, you will receive a Return Authorization (RA) number and return instructions.
3. Package the Item
   Securely pack the product in its original packaging along with all accessories.
4. Include RA Number
   Clearly mark the RA number on the outside of the package.
5. Return Shipping
   Customers are responsible for return shipping unless the return is due to a defective or incorrect item.

We recommend using a trackable shipping method.

Refund Process

• Once we receive and inspect your return, we will notify you via email.
• If approved, your refund will be processed to your original payment method within 14 business days.

Non-Refundable Items

• Opened or used products
• Gift cards or promotional items

Damaged or Defective Items

If your item arrives damaged or defective, please contact us immediately at support@uniquebud.com with details and photos. We'll work quickly to resolve the issue.

Exchanges

To exchange an item, return the original product and place a new order once the return is approved.

We offer secure and convenient payment options to ensure a smooth shopping experience.

Accepted Payment Methods:

• Credit/Debit Cards: Visa, MasterCard, RuPay
• UPI: Google Pay, PhonePe, etc.
• Net Banking
• Wallets: Amazon Pay, MobiKwik, and more

Contact Information

• Company Name: Dhar Impex
• GST No: 27AAGHH9429C1Z8
• Phone: +91 93265 76374
• Email: support@uniquebud.com
• Address: 5, Floor 3-4, 82, Ganesh Bhuvan, Ardeshir Dady Street, Near C P Tank, Mumbai, Maharashtra 400004, India
• Support Hours: Monday to Friday: 11:00AM to 6:00 PM (GTM +05:30)
• Response Time: We aim to respond within 1 Business day.