FAQs

Welcome to the UniqueBud FAQ section. Here you'll find answers to some of the most commonly asked questions. If you still need help, feel free to contact our support team at support@uniquebud.com.

Orders & Payments

Q1: What payment methods do you accept?
We accept all major payment methods including credit/debit cards (Visa, MasterCard, RuPay), UPI, Net Banking, and digital wallets like Google Pay, PhonePe, and Paytm.

Q2: How can I track my order?
Once your order is shipped, you'll receive a tracking number via email or SMS. You can also track your order from the "Track My Order" page on our website.

Q3: Can I cancel or modify my order?
Orders can only be canceled or changed within 1 hour of placing the order. Please contact our support team immediately for assistance.

Shipping & Delivery

Q4: Do you ship all over India?
Yes, we deliver to all locations across India, including remote areas. For international shipping, please contact our support team before placing an order.

Q5: What are your delivery charges?
We offer free standard shipping on all prepaid orders. A small COD fee may apply for cash-on-delivery orders.

Q6: How long does delivery take?
Delivery usually takes 3–7 business days, depending on your location. Remote areas may take slightly longer.

Returns & Refunds

Q7: What is your return policy?
We offer a 7-day return policy from the date of delivery. Items must be unused, in original packaging, and include proof of purchase.

Q8: How do I initiate a return?
Simply email us at support@uniquebud.com with your order ID and reason for return. Our team will guide you through the process.

Q9: When will I receive my refund?
Once we receive and inspect your return, your refund will be processed within 7–14 business days to your original payment method.

Products & Warranty

Q10: Are your accessories compatible with all devices?
Please refer to the product description for compatibility details. If you're unsure, contact us and we’ll be happy to assist.

Q11: Are your products original and high quality?
Absolutely. We ensure that every product we sell is genuine, well-crafted, and goes through quality checks before dispatch.

Q12: Do you offer a warranty on products?
Some of our products come with a limited warranty (usually 1–3 months). Please check the product page or contact us for specific warranty information.

Privacy & Security

Q13: Is it safe to shop on UniqueBud.com?
Yes, our website uses SSL encryption and secure payment gateways to ensure your personal and payment information is always protected.

Q14: Will my personal data be shared or sold?
No. We value your privacy. We do not sell or share your personal information. For more details, read our Privacy Policy.

Contact & Support

Q15: How can I contact UniqueBud?
You can reach us via:
Email: support@uniquebud.com
Phone: +91 93265 76374
Support Hours: Monday to Friday, 11:00 AM – 6:00 PM

Still need help?
Contact Us – We’re always here to assist you.